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Answers to FAQs about Wig Funding & Reimbursement
Everything you never needed to know about wigs... until now

If you never thought about wearing a wig before, and now suddenly need to get one, the following Q and A can help get you up to speed quickly.


NOTE: Every Insurance Plan (even government medical plans) vary from ‎‎‎‎state to state, between contracts with unions and employers, for each job ‎‎classification, etc. Policies may change from one year to the next. Check ‎‎your insurance policy or ask your insurance provider...‎

Q: How do I ask if I am covered for a medical wig?
A: The Medical Term for a wig is an "Extra-cranial Prosthesis"‎. Ask if they ‎have ‎any coverage for an Extra-cranial Prosthesis‎.‎ You will also need the ‎specific diagnosis. (For example: Alopecia alone is ‎‎‎not a diagnosis - you ‎need to know what type.)‎

Q: ‎Who should I ask, my doctor or the insurance company?‎
A: It is often easier to speak to your doctor or the doctor's staff than the ‎Insurance company. The doctor's office should be able to help find out if you are covered and for how much‎, ‎just like with any other procedure‎ they authorize.‎

They may require that the doctor write a prescription for an Extra-cranial Prosthesis to ‎submit ‎‎to your insurer.‎‏‎

Q: How much does insurance pay for a wig?‎
A: Some may pay $300 to $400. Others may pay the full amount up to ‎‎$1,500 or more. Each policy is different.

NOTE: Some policies will pay for your wig once in a life time whilst others ‎will pay for one ‎‎‎annually.‎

Q: What is a flexible spending account?‎
A: You have funds that you can use annually for medical expenses, people ‎‎‎‎have used this for purchasing their wig.‎

Q: Is my wig tax deductable?‎
A: According to the IRS Publication 502 - You can include in medical ‎expenses the cost of a wig purchased upon the advice of a physician for ‎the mental health of a patient who has lost all of his or her hair from ‎disease.‎
NOTE: You can include in medical expenses only those amounts paid during ‎the tax year for which you received no insurance or other reimbursement.‎

Q: What if I have Medicare or a similar government medical plan?‎
A: They often (but not always) cover part of the cost of an Extra-cranial ‎Prosthesis ‎(Wig). You need to ask your representative.‎

Q: What insurance to you take?‎ Can you submit a claim to my insurance ‎company?‎
A: We can help process claims for many insurance plans... or we ‎‎‎‎can provide a medical receipt that you ‎‎‎‎can submit to your insurance company for ‎reimbursement.‎‏

Here is what you need to provide to submit a claim:

  1. Contact information for the person the claim is for
  2. Contact information for the insurance company
  3. The doctor's name
  4. Copy of the prescpition
  5. Copy of the medical card (both front and back)

Please Fax the documents to: 651-344-4330
or Email them to

Please do not send any original documents - they will NOT be returned.

We will let you know if it is successful or not within a few weeks.

Tip We reccomend that you pay, at least the deposit, to avoid any delay in starting production of your order.

NOTE: We are a provider for Minnesota Health Care Programs (MHCP). If you are in that program, the process to submit a claim is the same as above.
‏‎ ‎
Q: How can I get reimbursed from my insurance for the cost of my wig?‎
A: Follow these steps for reimbursement:‎

  1. ‎Some companies require you to get a prescription before you get your ‎wig.‎
    Ask your insurer for their specific requirements.‎
  2. ‎Ask your doctor for a prescription for an Extra-cranial Prosthesis (that is, ‎a ‎‎‎wig!) to submit to your insurer.‎
  3. ‎You will also need the specific diagnosis. (For example: Alopecia alone is ‎‎‎‎not a diagnosis - you need to know what type.)‎
  4. ‎Be sure to ‎ask us for a Medical Receipt if you need one.‎

Q: What is the Healthcare Common Procedure Coding System (HCPCS) ‎‎code for wigs?‎
A: The HCPCS code for wigs is‎ ‎‎A9282‎

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Q: When my insurance isn't enough to cover my wig where do I turn?‎
A: People want to help. Often they are just not sure how. By letting them ‎‎‎know what is important to you at this time, they ‎can often rally together to ‎‎‎help achieve your goals.‎ You ‎‎might want to go to the Caring Bridge, ‎Facebook or Twitter to let people know what you are doing.‎

Q: Are there any organizations that can help?‎
A: Check out these Websites on our Helpful Friends & Partners page...‎

  • Caring Bridge - an online space where you can connect, share news, and ‎receive support.‎
  • You Caring - a free service ‎to help you gather ‎‎funds for your medical wig ‎‎(actually any expense). ‎
  • Friends Are By Your Side - a network of salon owners, stylists and beauty ‎industry experts dedicated to helping people just like you.‎
  • Chai Lifeline - help children and their families when life-threatening or ‎lifelong illness was diagnosed.‎

Q: What have your clients done to raise money for their wigs?‎
A: Some people have organized a hair cutting party where goods and ‎‎services ‎are sold. ‎Local businesses ‎will often offer merchandise to these ‎events. They get free ‎advertising, it's ‎a fun event and the proceeds go to ‎purchasing your wig. ‎

Q: Are there any foundations I can ask for help?‎
A: Ask your doctor as often there are local charities or programs specific ‎‎for your area of ‎‎diagnosis which may help you.‎

Q: How can I reach more people besides on the internet?‎
A: Yes you can share your story with the local TV station and people often ‎‎‎‎help this way. Free neighborhood newspapers also like to write these ‎‎stories.‎ When our son needed help, an article in a local free newspaper ‎brought us many volunteers and ‎support.‎

Q: Are there other places which might help?‎
A: Try your place of worship, gym, hobby club, kids ‎‎school, bakery, ‎mechanic, ‎hairdresser, grocer.‎ Any place with whom you have a ‎relationship might ‎want to help.‎

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